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Difficult Conversations

Onboarding Isn’t Enough

Onboarding Isn’t Enough

By Mark Byford, Michael D. Watkins, and Lena Triantogiannis// This article was originally posted on hbr.org.   An executive we’ll call Lucas Jacobsen was ready for a new challenge. So after more than a decade at a Fortune 100 diversified manufacturing firm, where he had risen to lead product development in the power systems division, he decided […]

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How to Handle Interrupting Colleagues

How to Handle Interrupting Colleagues

By Francesca Gino // This article was originally posted on hbr.org. You’re giving a presentation on the company’s strategic direction when one of your colleagues interrupts you. You pause, address his question, and continue with your point — until he interrupts again. Sound familiar? All of us have known colleagues, friends, or romantic partners who seem unable to […]

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How to Respond to an Offensive Comment at Work

How to Respond to an Offensive Comment at Work

By Amy Gallo // This article was originally posted on hbr.org. Your colleague says something that immediately makes you feel uncomfortable. He thinks he’s just being funny, but the comment is inappropriate — maybe even offensive, sexist, or racist. What should you say or do if you find yourself in this situation? Is there a way […]

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