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Communication

Onboarding Isn’t Enough

Onboarding Isn’t Enough

By Mark Byford, Michael D. Watkins, and Lena Triantogiannis// This article was originally posted on hbr.org.   An executive we’ll call Lucas Jacobsen was ready for a new challenge. So after more than a decade at a Fortune 100 diversified manufacturing firm, where he had risen to lead product development in the power systems division, he decided […]

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How to Make Sure Your Emails Give the Right Impression

How to Make Sure Your Emails Give the Right Impression

by Shani Harmon // This article was originally posted on hbr.org. Given the avalanche of email we receive each year — 121 messages per day, on average — it’s no wonder that we have become somewhat desensitized to its impact on our professional brand. We’ll spend hours polishing our LinkedIn profiles and revising our résumés, but hastily hit […]

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How to Handle Interrupting Colleagues

How to Handle Interrupting Colleagues

By Francesca Gino // This article was originally posted on hbr.org. You’re giving a presentation on the company’s strategic direction when one of your colleagues interrupts you. You pause, address his question, and continue with your point — until he interrupts again. Sound familiar? All of us have known colleagues, friends, or romantic partners who seem unable to […]

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Overcome Your Reluctance and Start Negotiating Your Salary

Overcome Your Reluctance and Start Negotiating Your Salary

By Judith White // This article was originally posted on hbr.org. Negotiating your salary can reap huge, long-term benefits, and negotiating deals with internal and external partners can create value and advance your career. So what’s stopping you from doing it? Throughout my 15 years of teaching and coaching negotiations, I hear the same three excuses […]

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How to Respond to an Offensive Comment at Work

How to Respond to an Offensive Comment at Work

By Amy Gallo // This article was originally posted on hbr.org. Your colleague says something that immediately makes you feel uncomfortable. He thinks he’s just being funny, but the comment is inappropriate — maybe even offensive, sexist, or racist. What should you say or do if you find yourself in this situation? Is there a way […]

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10 Communication Secrets Of Great Leaders

10 Communication Secrets Of Great Leaders

This article was originally posted on Forbes.com. It is simply impossible to become a great leader without being a great communicator. I hope you noticed the previous sentence didn’t refer to being a great talker – big difference. The key to becoming a skillful communicator is rarely found in what has been taught in the […]

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