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When You’re the Person Your Colleagues Always Vent To

When You’re the Person Your Colleagues Always Vent To

By Sandra L. Robinson and Kira Schabram // This article was originally posted on hbr.org. Divani (not her real name) is a senior analyst at a large telecommunications firm. She proudly describes herself as her department’s “resident cheer-upper.” As she says, “I have always been the person that people turn to for support…I listen really […]

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The Data-Driven Case for Vacation

The Data-Driven Case for Vacation

By Shawn Achor and Michelle Gielan This post originally appeared on hbr.org. Over the past three years, we have partnered with the U.S. Travel Association to more clearly understand the relationship between well-being and taking time off from work. Our hypothesis has been that without recovery periods, our ability to continue performing at high levels diminishes […]

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Get Rid of Unhealthy Competition on Your Team

Get Rid of Unhealthy Competition on Your Team

By Amy C. Edmondson This post originally appeared on hbr.org. “Look to your left, look to your right: One of you won’t be here next year.” This intimidating line was immortalized as a greeting for incoming students at Harvard Law School in the classic movie, The Paper Chase. The explicit (and intended) message is that […]

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How to Discuss Pay With Your Employees

How to Discuss Pay With Your Employees

By Amy Gallo This post originally appeared on hbr.org. Talking about money with your employees can be uncomfortable. Even when you’ve got good news to share — a generous bonus or a well-deserved promotion — assigning a number to the value of someone’s work is tough. It’s especially difficult if you’re not the one calling […]

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Pitfalls to Avoid When You Inherit a Team

Pitfalls to Avoid When You Inherit a Team

By Liane Davey This post originally appeared on hbr.org. Taking over as the leader of an existing team can be daunting. The team’s response to your new processes or style can make you feel a little like the evil stepmother who’s stepped into their formerly happy lives. Your team was once someone else’s team. They’ve […]

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The Top Complaints from Employees About Their Leaders

The Top Complaints from Employees About Their Leaders

By Lou Solomon This post originally appeared on hbr.org. If you’re the kind of boss who fails to make genuine connections with your direct reports, take heed: 91% of employees say communication issues can drag executives down, according to results from our new Interact/Harris Poll, which was conducted online with roughly 1,000 U.S. workers. In […]

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The Key to Performance Reviews Is Preparation

The Key to Performance Reviews Is Preparation

By Ben Dattner This post originally appeared on hbr.org. Writing and delivering performance reviews can be one of the most challenging tasks for any manager. It’s difficult to give a review that successfully navigates the emotional and interpersonal dynamics while also balancing the complex, competing goals that are present in most performance reviews. In my work […]

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When Was the Last Time You Asked, “Why Are We Doing It This Way?”

When Was the Last Time You Asked, “Why Are We Doing It This Way?”

By Hal Gregersen This post originally appeared on hbr.org During a time when many retailers are struggling, business is booming at Target. But it wasn’t too long ago that the discount retailer’s future didn’t glow so bright. When CEO Brian Cornell took the reins two years ago, he inherited a company that had been struggling […]

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