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Communication

How to Make Sure Your Emails Give the Right Impression

How to Make Sure Your Emails Give the Right Impression

by Shani Harmon // This article was originally posted on hbr.org. Given the avalanche of email we receive each year — 121 messages per day, on average — it’s no wonder that we have become somewhat desensitized to its impact on our professional brand. We’ll spend hours polishing our LinkedIn profiles and revising our résumés, but hastily hit […]

How to Handle Interrupting Colleagues

How to Handle Interrupting Colleagues

By Francesca Gino // This article was originally posted on hbr.org. You’re giving a presentation on the company’s strategic direction when one of your colleagues interrupts you. You pause, address his question, and continue with your point — until he interrupts again. Sound familiar? All of us have known colleagues, friends, or romantic partners who seem unable to […]

Overcome Your Reluctance and Start Negotiating Your Salary

Overcome Your Reluctance and Start Negotiating Your Salary

By Judith White // This article was originally posted on hbr.org. Negotiating your salary can reap huge, long-term benefits, and negotiating deals with internal and external partners can create value and advance your career. So what’s stopping you from doing it? Throughout my 15 years of teaching and coaching negotiations, I hear the same three excuses […]

10 Communication Secrets Of Great Leaders

10 Communication Secrets Of Great Leaders

This article was originally posted on Forbes.com. It is simply impossible to become a great leader without being a great communicator. I hope you noticed the previous sentence didn’t refer to being a great talker – big difference. The key to becoming a skillful communicator is rarely found in what has been taught in the […]